Return Policy Diabetes Related Products

10 Day Return Policy
All Personalized/Specialized Items are Non-Refundable

Questions? Contact us at: 1-866-470-PUMP (7867)

Please allow 2 to 3 weeks shipping. We do our best to Ship on a daily basis but cannot guarantee that your order will arrive before a 2 to 3 week period. We do offer Rush orders. If this is a Rush order please specify in the Comments field Rush Order. A $20.00 additional charge is applied to all Rush Orders. Rush orders will be filled immediately and shipped the next day.  If you place a Rush Order and something is on back order the in stock items will be shipped immediately.

Rush Orders Placed On Friday's After 1:00 p.m. Will Not Ship Till That Monday!

Exchanges for proper sizing is done gladly no fee, bracelet adjustments are done free of charge,  however return items are charged a restocking fee of 10.00 per item.

Frio Return policy

We will gladly accept Frio® products for return or exchange as long as the wallets have not been activated by water.  We will also gladly exchange your wallet due to manufacturer's defect.  All returns must be done within 10 days of receiving (with the exception of manufacturer's defect)  ALL RETURNED PRODUCTS MUST BE RETURNED IN THEIR ORIGINAL PACKAGING AND IN RE-SELLABLE CONDITION.

All Returns must be accompanied by the original receipt otherwise a store credit will be issued.